Library 2.0 really is the way to keep up with the times, being totally transparent with the library users, and having complete two - way communications. I noticed a University library in the US created a library Blog called "Library Suggestion Box" this really is putting your money where you mouth is. All suggestion are replied to live by a relevant staff member. Patrons are more likely to make suggestions and comments if they know they will definately get a response as well as being viewed by everyone no matter how bad they might be. This is really taking it to the people...
Some librarians would really cringe at the idea of opening up such a can of worms, I rather like the idea of patrons actually getting involved in their library one way or another.
Building Academic Library 2.0
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